Affordable Connectivity Program

Helping Households Get Access To Broadband

The Benefit Provides:

Up to $30/month discount for internet service;

Who Is Eligible?

A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:

Participates in any of the following assistance programs: SNAP, Medicaid, Federal Public Housing Assistance, Veterans Pension or Survivor Benefits, SSI, WIC, or Lifeline;

Participates in the Free and Reduced-Price School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision;

Received a Federal Pell Grant during the current award year; or

Meets the eligibility criteria for Lifeline.

Two Steps To Enroll

Go to GetInternet.Gov to submit an application or print a mail-in application; and

Contact your preferred participating provider to give consent to apply the discount to your bill. Eligible households must both apply for the program and contact a participating provider to select a service plan. If you have any questions about enrollment, call our office at (573) 386-2241.

Consumer FAQs

Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?

Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home internet service that is supported through the Affordable Connectivity Program.

Do I receive the funds directly each month?

No, the Affordable Connectivity Program provides a monthly discount on internet service of up to $30 per eligible household. The participating broadband service provider will receive the funds directly.

Need Help with the ACP?

If you need to talk to someone about your eligibility or application status, please call the ACP helpline at (877) 384-2575.

If you are having issues with your provider involving the Affordable Connectivity Program, you may want to file an informal consumer complaint with us.  If your issue is a billing and service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to attempt to resolve your issue prior to filing a complaint.

To proceed with filing a complaint with the FCC, please go to this form.

More Questions About ACP?

Other frequently asked questions can be found at https://www.fcc.gov/affordable-connectivity-program-consumer-faq. More information about the Affordable Connectivity Program is available at fcc.gov/ACP or call the FCC at 877-384-2575.