Lifeline Low Income & Disabled Services

Consumers meeting certain eligibility criteria are able to receive monthly discounts for telecommunications service through the Lifeline Program or the Disabled Program. Lifeline service offers a monthly federal discount of $9.25 (for Voice or a service bundle of Voice and Broadband) and state discount of $6.50 (for Voice) for a total monthly discount of up to $15.75. The Disabled Program offers a $6.50 (Voice) monthly discount. To apply, complete the Lifeline Application and also submit proof of eligibility in one of the following programs.

To qualify for Low-Income Lifeline in Missouri, a consumer must participate in one of the following programs:

  • MO HealthNet (f/k/a Medicaid)
  • Supplemental Nutrition Assistance (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans Pension and Survivors Benefit Program
  • Household income at or below 135% of the Federal Poverty Guidelines

To qualify for Disabled Lifeline in Missouri, a consumer must participate in one of the following programs:

  • Federal Social Security Disability Benefits
  • Veterans Administration Disability Benefits
  • State Blind Pension
  • State Aid to Blind Persons
  • State Supplemental Disability Assistance

Qualifying low-income consumers will receive a discount on ONE of the following options of their choice. Qualifying disabled consumers are eligible only for a discount on home phone service.

  • Home Phone Service: Includes voice grade access to the public switched network, single-party service, access to emergency services, access to operator services, access to inter-exchange service, access to directory assistance, and voluntary total toll blocking, which prevents the placement of any long distance calls.
  • Home Internet Service: 150 Gbps per month at 10 Mbps/1 Mbps download/upload speed. In those areas where Kingdom does not offer speeds at or above 10 Mbps/1 Mbps download/upload speeds, we will provide the highest performing, generally available home Internet plan, which must be at least 4/1 download/uploads.

Carriers, like Kingdom Telephone Company, providing Lifeline may not collect a service deposit in order to initiate Lifeline services if the qualifying low-income or disabled consumer voluntarily elects toll blocking.

If you decide to apply your monthly Lifeline discount to home phone service, you need to stay with Kingdom Telephone Company for at least 2 months. If you decide to apply your monthly Lifeline discount to home Internet service, you must remain with Kingdom Telephone Company for at least 12 months. After that, you are free to switch to a different company. If you move to a different state or to an area where Kingdom does not offer service, let us know. We will guide you through the process of changing companies. If you choose to apply your discount to a bundle, ask us which change policy applies.

For additional details call our Business office at 1-800-487-4811.